Think about the times when you've been turned off by an in-store shopping experience. Has a disorganized sales floor or a rude associate ever dampened your day?
Now, think about the times you've been impressed by an in-store shopping experience, like an unforgettable display or an associate who had all the time in the world to assist you. Did you feel much more loyal to the store afterward?
As a retail employee, you have the chance to directly influence customers' experiences …
Source: Recruiter
